Customer Support
Toll Free: (888) 827-2387

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Have a question? We may already have an answer!
Visit our FAQ section. is a division of Innovation Specialties, Inc.

Canadian Customers - click here to order.

Will Call - BY APPOINTMENT ONLY, NO WALK-INS. Click here for information on our Will Call.

Through the drop down below, you may contact one of the various departments of our USA headquarters. This is their respective purpose:

General Information

For non-technical questions regarding your order; including but not limited to the following please email us at

  • Questions about an order that have already been placed with us.
  • Returning Merchandise. You must contact us for a material return authorization (MRA) number prior to returning any merchandise. No returns are accepted on special order merchandise.

For price quotations not listed on our website please e-mail us at

  • Large volume quotes
  • Quantities and pricing above those listed on our website
  • International quotes with freight estimates for quantities not listed on our website
For pre-sale questions including but not limited to the following please email us at
  • Pre-sale question about our pricing
  • Stock check before placing your order
  • Freight estimates

Product Technical Assistance

For all technical assistance on our products please click here to view our Frequently Asked Questions. If your question was not answered please email us at

Account Information

You may find out some information about your order when you log into your account. Please click here to log in.

Contact Us by Phone

(888) 827-2387
(310) 482-3480
Monday to Friday, 8AM to 4PM PST

Contact Us by Mail

Innovation Specialties
11869 Teale Street
Culver City,CA 90230

Contact Us by Email

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